top of page

Terms & Conditions and Privacy Policy

WEBSITE​: ​By using this Website, you agree to be bound by the following terms of use, which take effect immediately. If you do not agree to all the following terms of use, please stop using the Website forthwith. We may change the Terms of Use at any time by posting changes to these Terms of Use pages either immediately or retrospectively. Your continued use of the Website implies acceptance of any changed terms of use.  

​TERMINOLOGY: Where the name The House of Upcycling appears this may also refer to #Upcycled Hour,, the Directory of Upcyclers or in full or part. 

COPYRIGHT: By using this site you are agreeing to respect the copyright and all other rights of ownership of The House of Upcycling and other contributors to the Website.  You must not copy, download, transmit, reproduce, print or otherwise exploit any of the material contained on the Website other than for your own enjoyment and non-commercial use. Except where it is acknowledged to be the work of a contributor to the website i.e. where The House of Upcycling is promoting on behalf of a third party, the copyright in all the text, graphics, photographs and other material on this Website and all such material that subsequently appears on the site is copyright The House of Upcycling and all rights are reserved. The photographs on the Website have been taken and provided from various sources and copyright is reserved to them (or to The House of Upcycling).

LAWFUL USE: As a visitor to the site, you agree to use it for lawful purposes only so as not to infringe the rights of any other person and so as not to restrict or inhibit any one else's use and enjoyment of it. This includes not harassing any person or causing distress to any person by using obscene or offensive language or language that in any way breaks the law and not disrupting the normal flow of dialogue between users of the Website. We will use our endeavours to prevent such material from appearing on the Website but if you find anything on the Website offensive, please report it to us and we will do our best to rectify things as soon as possible.

DISCLAIMER: We have endeavoured to ensure that all information and content on the Website is accurate and complete but we reserve the right to update and otherwise revise the content of the Website from time to time but we make no warranty or representation as to the accuracy or reliability of any information and content on the Website, or as to the uninterrupted availability of the Website or that use of the Website will be free from viruses or harmful or destructive elements. We cannot be held liable for any loss, whether direct or indirect incurred as a result of reliance on information and content appearing on the Website or from your use of the Website, except where resulting from our negligence.

MEMBERSHIP: Terms and conditions for Members are provided at the point of joining under separate cover. Terms and conditions may from time to time be updated.

​RECOMMENDATIONS: ​​Inclusion of a sole trader or company's details on this Website or the Directory of Upcyclers Website must not to be construed as recommendations by The House of Upcycling to purchase from, use the services of or commission any person or business mentioned therein; any description is the author's opinion only and its accuracy should always be confirmed by anyone wishing to enter into a contract with Members to ensure the standard of workmanship, products and services offered are acceptable to them. The House of Upcycling does not conduct a specific background check on Members nor oversees their business activities in any way. We have no control over the quality, safety, morality, legality or insurance position of any goods or services they offer for sale or the accuracy and completeness of any statements, recommendations or instructions contained in the listings on this Website or the Directory of Upcyclers Website. As such, we do not make any warranties or representations in relation to the goods or services listed on behalf of Members. In particular, we do not warrant or represent that items sold or services offered by Members are suitable in any way including condition or comply with any representations made in the relevant listing or that Members have the right to provide services or goods to the customer. Any visitor to this Website or the Directory of Upcyclers Website by using either site agrees that it is his/her sole responsibility to check, confirm and satisfy him/herself as to the accuracy of any information provided herein. We disclaim all liability in this regard.  

PRIVACY POLICY: GDPR: ​ The GDPR has far-reaching implications for all citizens of the European Union and businesses operating within the EU, regardless of physical location. Any business that holds personal data of EU citizens can be held accountable under the GDPR. Data that falls under the General Data Protections Regulation: Names, Photos, Email addresses, Social media posts, IP addresses, Bank details

The GDPR applies to both controllers and processors. A controller determines the purposes and means of processing personal data whilst a processor is responsible for processing personal data on behalf of a controller. The House of Upcycling acts both as a controller and processor of data. Individuals have the right to be informed under Article 13 and 14 about our lawful basis for processing. The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever personal data is processed. The House of Upcycling processes data in accordance with (a) and (b) detailed below:     

(a) Consent: the individual has given clear consent for us to process their personal data for a specific purpose.

 (b) Contract: the processing is necessary for a contract we have with the individual, or because they have asked you to take specific steps before entering into a contract.


We collect data to:

  • make contact with our Members and members of the general public who contact us, via email, newsletter, letter, landline, mobile phone and social media

  • facilitate Membership including providing data on our website and in social media, for promotion of Members’ products and services to other parties and inclusion in other promotional media

  • generally operate our professional upcycler and Industry Partner memberships


  • All office devices - computers, tablets, and mobile phones - are password protected when not in use.

  • We do not share data with any outside parties unless we make the owner of the data aware we are doing this

  • The House of Upcycling is, where possible, a paperless office, therefore no physical files are kept with personal details

  • All external accounts including PayPal and Wix, where personal data is stored, are password protected.

  • All Members are asked to sign and return a document, which clearly states how and why their data is collected and what it is used for. They are also provided with an easy method of requesting removal of their data.


  • We review the purposes of our processing activities and select the most appropriate lawful basis for each activity.

  • We check that the processing is necessary for the relevant purpose, and are satisfied that there is no other reasonable way to achieve that purpose.

  • We document our decision on which lawful basis applies to help us demonstrate compliance.

We include information about both the purposes of the processing and the lawful basis for the processing in our Website Privacy Notice.

WORKSHOPS and MENTORSHIP PROGRAMMES: Terms & Conditions for any workshops hosted by or on behalf of the House of Upcycling whether craft-based or business advice, will be provided under separate cover.


The House of Upcycling acts as a platform for affiliate partner to feature their products, services or education programmes. We are paid a fee to provide this opportunity and endeavour to choose only affiliate partners who offer premium products, services or education programmes. We do not however take any responsibility with regard to what is being offered or to the quality, appropriateness, value or any other expectation a buyer has from the purchase of affiliate partner products, services or eduction programmes. We do not recommend purchase any affiliate partner's products, services or education programme and hold no responsibilities with regard to purchase of such.


  • No provision of these Terms & Conditions may be enforced by a third party under the Contracts (Rights of Third Parties) Act 1999.​

  • If for any reason any term of these Terms & Conditions becomes invalid or unenforceable, the remaining terms remain valid and enforceable.​

  • Regardless of the location of a Participant who visits the Website, takes part in a competition or a Workshop or joins The House of Upcycling as a Member, these Terms & Conditions will be exclusively governed by, and construed under, the laws of England and Wales. In the event of any dispute, the parties submit to the exclusive jurisdiction of the English courts.​

  • Any complaints should be emailed to us with full details in the first instance and will receive a response within seven days of receipt from The House of Upcycling. Email:

bottom of page