Terms & Conditions of Sale

The House of Upcycling acts as a temporary Agent Venue where Buyers can purchase unique upcycled goods, art and craft items directly from House of Upcycling Members, Industry Partners and Creative Conversationlists.  

Buyers are advised to read the following Terms & Conditions to ensure they are aware of their rights as well as what is expected of them as a Buyer. By shopping with the House of Upcycing, a Buyer is agreeing to this policy and the House of Upcycling's Terms of Use.

1.0 The House of Upcycling's Limitations as an Agent Venue

The House of Upcycling acts purely and solely as an Agent Venue for the purposes of purchasing an item which has been advertised on Instagram as part of the House of Upcycling Christmas Sale 2020. The House of Upcycling provides a venue for Buyers to discover and purchase from Sellers where the House of Upcycling is:

  • not a part of any transaction other than collecting and passing on the sales funds to the Seller

  • does not recommend purchase of any item advertised

  • offers no representation of the efficacy of a product

  • recommend buying from a Seller

  • has no responsibility for item sold (as detailed below)

By purchasing from this website, a Buyer understands that:

  • they are not buying directly from the House of Upcycling, but from a Member of the House of Upcycling, an Industry Partners or Creative Conversationists

  • The House of Upcycling does not pre-screen Sellers and therefore does not guarantee or endorse any items sold on this website or any content provided by Sellers (including photographs or language used in listings)

  • Each Seller who offers products via this platform has their own processing times, delivery methods and shop policies

2.0  Purchasing an Item advertised on the House of Upcycling website

When buying an item from the House of Upcycling website, the Buyer agrees they have:

  • Read the item description and any Seller's shop policies before making a purchase

  • Submitted appropriate payment for item(s) purchased together with delivery cost where required

  • Provided accurate contact information to the House of Upcycling

  • They are over 18

The House of Upcycling acts as an Agent Venue, facilitating a sale between a Buyer and a Seller. Once a payment is made:

  • funds will be forwarded to the Seller together with the Buyer's name, address, mobile number and email address

  • within 24-hours of purchase, the Buyer will receive an email from the House of Upcycling confirming the sale has been processed, confirming the Buyer's details have been passed to the Seller, together with Seller details including their name, business name, email address and website or Facebook page address.

3.0 Reporting a Problem with a Purchase

The House of Upcycling cannot be held responsibile or become involved with any problems of the following nature after a sale has taken place:

  • the condition of products upon receipt

  • the description of items provided on this website (whether actual or implied)

  • non delivery

  • late delivery

  • requests for refunds

  • cancellations

  • arragements to make good

  • item(s) not being as described

  • Seller failing  to disclose an item is damaged or missing parts.

  • Buyer receiving incorrect quantity of items

  • item advertised as authentic but is not authentic.

  • condition of the item is misrepresented (e.g., the item is described as new but is used)

  • item(s) ordered for a specific date or event were delivered out of time and item(s) rendered useless after that date

  • Seller did not ship the item(s) according to their processing time or the date agreed upon

  • cost of delivery disputes

  •  if a Buyer resides in the European Union, they may be entitled to a 14-day “cooling off period,” or a “right of withdrawal,” during which they may return an item for any reason however the House of Upcycling has no involvement with the Buyer's rights to withdraw and any matters of this nature should be addressed to the Seller

4.0  Payment

  • The House of Upcycling accepts all major credit and debit cards

  • We collects payments from Buyers at the time of the sale and pass payment directly to the Seller

  • We take our Buyers' security very seriously; all card payments made via www.thehouseofupcycling.com are processed by Wix Payment, a leading secure online payment gateway

©2019 The House of Upcycling     

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